Last updated: 13/06/2026

Terms & Conditions

These terms apply to all lesson bookings and packages offered by Natacha Schwarz, teaching students worldwide. By proceeding with a booking, you acknowledge that you have read, understood, and agreed to these conditions.

Payment & Pricing

Section 1: Payment Terms

Once a proposal is accepted, an invoice will be sent based on the number of hours agreed upon. Payment must be made before the first lesson. Payments can be made via bank transfer or credit card (through a secure payment link).

Section 2: Pricing & Taxes

Prices are as agreed in the proposal/invoice, in the currency stated at the time of booking. All listed fees are inclusive of applicable administrative costs.

Lesson Validity

Packages must be used within defined periods starting from the date of payment:

  • 5-lesson packages: Valid for 8 weeks.
  • 10-lesson packages: Valid for 12 weeks.

Lessons not scheduled and completed within this period will expire. Extensions may be granted for illness at the teacher's discretion.

Cancellation Policy

We value flexibility but require mutual respect for scheduled time. Lessons may be canceled without penalty up to 24 hours before the scheduled lesson.

  • Rescheduling is possible if notice is given at least 24 hours in advance.
  • Missed lessons without timely notice (less than 24h) will be charged in full.

Services Included

Each lesson includes personalized material, homework assignments, and feedback. Handouts and exercises provided by the teacher remain the intellectual property of the teacher and may not be redistributed or resold.

Confidentiality

All personal and educational information provided will be kept strictly confidential.

7. Minors

Students under 18 require parental or legal guardian consent for all bookings and term agreements.

8. Teacher's Responsibility

The teacher is not responsible for technical issues on the student's side or for absence due to external factors.

9. Force Majeure

Neither party is liable for failure to perform due to circumstances beyond reasonable control (illness, power/internet outages, emergencies).

10. Communication

The teacher remains available for questions or clarifications via email between scheduled lessons to support your progress.

11. Liability

No liability is assumed for damages arising from the use of third-party platforms or tools during the lessons.

12. Changes

These terms may be updated occasionally; the version currently published on this website is the one in effect for all active students.

Have questions about these terms?

I am here to ensure your learning experience is smooth and transparent. Feel free to reach out if any point requires further clarification.

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